American Airlines Sucks

I will never fly American Airlines again after the poor service that I have received.

Yesterday, I they lost my luggage, including Prof. Steve Steve. I filed a claim with their baggage people at the Halifax Airport. I was given a number and told to call it if I didn’t hear from them in 24 hours.

Well, I just called the number and found out that my baggage was in Toronto and the people at Halifax airport never filed a lost baggage claim. They have just now made arrangements for my baggage to be put on an Air Canada flight this afternoon. (That should have been done yesterday.) I should have my baggage delivered to me this evening but not before the conference starts.

I just hope that my sweaty clothes dry out in time for registration.

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Posted by ArtK on June 25, 2007 12:31 AM

I’ve had United Airlines and Air Canada do the same thing to me. Flying from San Jose to Toronto via LAX my bags didn’t make the cross-terminal transfer. It took them two days to locate my bags. I’ve had American and British Air do the same thing passing through Hethrow (twice on one trip, no less.)

It’s not one airline, it’s all of them.

Posted by Hiwaymutt on July 1, 2007 10:17 PM

Yes they suck!! I’m too tired for details now, because I was trapped at Laguardia for 3 days. The staff was rude, they lied, they lost my luggage. My connection flight cancelled, leaving me in the twilight zone of stand-by. If it wasn’t for Greyhound, I would still be imprisoned at the Laguardian Detention Center. Greyhound took 26 hours of cramped travel, but, by golly, the staff was friendly and they got me home!!!!
I will never, ever fly AA again, nor will I set foot in a Laguardian terminal!
Hiwaymutt

Posted by MikeG on July 3, 2007 11:53 PM

My wife and I were trapped in Dallas for 3 days. The airline had the flight SITTING on the taramc for 5 hours before calling the flight for boarding, then they cancelled it due to insufficient staff. This of course was written off as ‘weather related’, so they of course will not pay for our accomodations etc.

They SUCK!!!